If you want to do a loan modification, I strongly recommend going straight through the bank itself. Not only can you do it yourself, it is also free. If you must use a third party to do it for you, here is what to watch out for:
1. Third parties that want to charge you an up-front, non-refundable fee to do a loan modification for you. The usual price is $3000 or $3500. Not only is this poor practice, it borders on mortgage fraud (article here).
2. Third parties that encourage you to intentionally MISS a payment. Some banks previously wouldn't work a loan modification with you unless you were already in a form of default (i.e.- a missed payment). However that is no longer the case. Loan modifications and short sales are available to people who have NEVER missed a payment.
3. Third parties that are IMPOSSIBLE to get a hold of after you pay them. Or, when they do call you back, they always tell you "I'm working on it. " You can always call the bank and ask them what the progress is. Customer service reps will type in notes for EVERY single call. The third party should keep a call log of the date and time of his calls, who he spoke to, and what was discussed.
Make sure the third party clearly indicates to you if your modification is an actual loan modification or simply a forebearance. A forebearance is nothing more than a partial payment that keeps the default status in "limbo." As soon as you miss one of these payments, the default process continues where it left off.
Good luck. For more information on the benefits of short sales, please call us at 661-616-3601.
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